VAVA HS
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Tech Support

Student Support Zoom Room

Hours: Monday–Friday | 7–11 AM (ET) and 12–4 PM (ET)
​
You can drop in anytime during open hours to ask questions or get help simply click the link and join the sessin and a k12 staff member will be there to support you with your questions — no appointment needed.


​Please note that there are now TWO SEPARATE Zoom links:


​7–11 AM (ET) Session: https://k12.zoom.us/j/97739092933 

12–4 PM (ET) Session: 
https://k12.zoom.us/j/97477868617

Stride K12 Systems Status Page

Click the title above or button below to go to the official Stride Online Systems Status Page to check for known issues with the Online School (OLS), OMHS, Email, or many other online systems.
Stride Systems Status Page

Stride K12 Official Support Page

Click the title above or button below to go to the official Stride Support page for any and all help you may need with systems or materials.
Stride K12 Support Page

Clear Cache and Cookies

Many common issues with accessing the OMHS, OLS, Emails, or other school platforms can be fixed by clearing your browser's cache and cookies. See the following links below for helpful tutorials on how to do this in the four most common browsers. Clearing Cache and Cookies is a good first step in troubleshooting any potential issues accessing school platforms and can often solve your problem without needing to contact a support tech.
GOOGLE CHROME
Chrome
MICROSOFT EDGE
Edge
MOZILLA FIREFOX
Firefox
APPLE SAFARI
Safari

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Virginia Virtual Academy is a tuition-free program of the following school districts: Bland, Bristol, Giles, King and Queen, Norton, Patrick, Radford, Smyth, Tazewell, Washington, and Wise.
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Families do not pay tuition for a student to attend an online public school program. Common household items and office supplies like printer ink and paper are not provided.
CONTACT US
Virginia Virtual Academy
care of K12 Inc.,
1170 Plaza America Drive, Reston, Va 20190
Phone: 877.654.8486
FOLLOW US
Copyright © 2022 Virginia Virtual Academy. All rights reserved.
  • Home
  • ABOUT US
    • Meet Our Staff
  • Helpful Links
    • SGA HS Website
  • Attendance
  • Enrollment
  • Tech Support
  • Academics
    • Flex
    • High School Handbook
    • Drivers Ed
  • Counseling Department
    • Calming Room
    • Mental Health Resources
    • Graduation Requirements
    • Scholarships and Internships
    • Homeroom and Canvas Resources
    • Senior Class Resources
    • MOPS Providers
  • FAMILIES
    • School Calendar
  • Esports
  • Clubs and Events
  • Special Activities/Offerings
  • Contact Us
  • National Honor Society